Customer

ITALVIBRAS USA

The Organization

Italy’s ITALVIBRAS G. SILINGARDI is a world leader in the design, manufacture and service of specialized industrial vibrators. These are used in a variety of industrial applications that demand unparalleled reliability backed by a company that is flexible and experienced enough to deliver worldclass customer care.

Italvibras USA Inc. is a wholly-owned subsidiary of ITALVIBRAS. This is ITALVIBRAS’ first subsidiary and the company wanted to be able to directly manage supply chain and distribution requirements efficiently and effectively in the US.

The Challenge

Italvibras USA faced a number of challenges getting their operation up and running. These ranged from hiring staff and developing their US business, to getting NAV up and running to help manage the business. With no US IT staff in place, Italvibras USA needed a partner that could provide a full range of services including recommendations for the best way to setup and utilize NAV in their new subsidiary. After the company settled on its US location, Italvibras USA selected Liberty Grove Software as their North American Microsoft Dynamics NAV Partner.

The Solution

Liberty Grove Software’s team took a very active role in the implementation of NAV. LGS provided services all the way from requirements gathering, specification creation, project management, development and training through go-live. LGS’s partnership has continued to grow since go-live and they are now closely involved with the ongoing system support and expansion.

Liberty Grove Software was able to leverage Italvibras USA’s investment in NAV to help integrate their US and Italian operations. Italvibras utilizes the base NAV functionality plus customizations to support the unique challenges of running an international distribution operation and minimizing working capital.

The Result

Italvibras USA successfully completed construction and set up of their new facility while integrating NAV into their operations. They are now focused on building their business. Their customized NAV system allows Italvibras USA to manage inventory effectively, and place and track orders with the Italian factory in order to meet customers’ required turnarounds (measured in days, not weeks). LGS has assisted Italvibras USA at each step along the way, and has been a key partner in providing the business IT support required to establish US operations.

Contact Liberty Grove Software to find out how we can help you achieve the results your company is looking for.

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Straight-talk from our customers and partners

  • “Our more than a decade-long relationship with Liberty Grove was initiated out of a Microsoft HQ recommendation when our initial Gold Partner VAR, known as one of the larger US VARs, failed us just subsequent to having sold us our NAV software. Liberty Grove stepped in and executed with us our initial install and implementation, which involves multiple countries and users. They have a reputation as problem solvers and fixers, and they demonstrate that. Our ERP is central and strategic to our business, and Liberty Grove is the catalyst binding it all together. “
    Charles Fitch
    CEO, Flex-tec, Inc.
  • "We wanted the job done right, done on time, and done as cost-effectively as possible. A lot of our customers are on very old versions of Navision. LGS knows all the problem areas– i.e. when you bring inventory from very old versions when it’s out of balance, to begin with. We are not conversion experts and don’t know all the pitfalls like Liberty does.

    We’ve been through it on our own, and we’ve been through it using Liberty. We will most likely never do a conversion ourselves again. Using Liberty allowed us to save money, avoid gray hair, and get some sleep at night"
    Teresa L. Augustine,
    Integrated Systems Inc
  • “Our existing Navision Solution Center could no longer support us. They had done a software upgrade that took one extra year to implement and ran $200,000 over budget. Upon implementation, it only partially worked, and they had no ability to fix the remaining issues. We had a large, complicated mess.

    We needed help, or we would have been forced to find another software alternative. Our Microsoft engagement manager suggested Liberty Grove Software.

    Without Liberty Grove’s help, we would not be in the strong financial position we are in today.”
    David A. Fox
    Chief Financial Officer, Washington Music Center

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