The recent Microsoft Dynamics 365 Business Central Wave 2 2023 upgrade provides various advantages to businesses. According to Microsoft, the upgrade contains new capabilities and improvements that will assist companies in automating and streamlining their processes. The enhancements will help small and medium-sized businesses manage their finances, supply chain, manufacturing, shipping, projects, services, and other operations.

Microsoft Dynamics 365 Business Central Wave 2 2023 is a substantial upgrade to its predecessor, with many new features. One of the most noticeable improvements is the decrease in customization and increase in user flexibility, which we'll discuss in this blog post.

The Wave 2 Release from Microsoft offers users additional features and solutions while requiring less modification and providing all-new functionality.

Its release is already underway and will continue through March 2024. The release consists of hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Project Operations, finance and operations cross-app capabilities, Human Resources, Commerce, Business Central, Guides, and Customer Insights, as well as Microsoft Sales Copilot and Microsoft supply chain platform and its supporting products.

Top 6 takeaways Dynamics 365 Business Central Wave 2 2023

1. A more streamlined and intuitive user interface. The contemporary action bar is now more visible, making commonly used tasks easier to find and lowering the number of clicks needed. This modification makes it easier for users to traverse the system and rapidly access the required functionality.
2. More versatile menu customization system. Users can now tailor menus to their preferences and needs, providing greater flexibility over the system's layout. This functionality especially benefits firms with unique workflows and processes requiring customized UI.
3. Enhanced automation and integration possibilities. Microsoft Power Platform is now linked with Business Central, making workflows and process automation easier to set up. This integration allows users to consume business events via the Business Central Power Automate connector. These qualities aid in reducing manual labor and increasing productivity.
4. Additional extension support. The latest version replaces the legacy C/SIDE programming tool and language with a modern solution based on Visual Studio Code, Azure DevOps, and an AL language that provides an extension-based approach to customization. This improvement makes it easier for developers to construct and maintain extensions that bring new functionality to the system.
5. Increased data loading speed. The upgrade optimizes specific scenarios inside the program, resulting in a faster and more responsive Business Central application.
6. Easier automation with Microsoft Power Platform. The upgrade includes templates supporting more scenarios out of the box, making setting up workflows in Business Central easier. You can also consume business events via the Business Central Power Automate connector.

Other upgrade improvements include better inter-company collaboration and consolidation functionality, reduced onboarding time, and more. Users can now integrate financial data and form inter-company alliances across several Business Central settings. This capability is especially beneficial for firms with several subsidiaries or business divisions that must share financial data.

So, What Does It All Mean for You?

According to Microsoft, the new release will allow organizations to migrate to Microsoft Power Platform more quickly, making workflows easier to set up in Business Central.

Microsoft is releasing templates that support more out-of-the-box scenarios, allowing you to automate more operations and increase productivity.

Dynamics 365 Marketing will improve Copilot functionality, allowing marketers to swiftly design new experiences and provide unparalleled degrees of personalization to email content, graphics, and layouts.

Furthermore, B2B dashboards and the functionality to directly allocate leads to the appropriate rep will align marketers and sellers, allowing them to function as a unified team throughout the purchasing journey.

Through increased sequence capabilities, Dynamics 365 Sales will focus on allowing sales teams to prioritize and manage digital sales processes.

With improved lead assignment capabilities, users can assign and monitor lead assignment status by providing recommendations, summarizing data, obtaining information, and completing actions in context and within the flow of work.

Microsoft Sales Copilot continues to develop and improve generative AI features such as email thread summarizing, recommended CRM modifications, sales email composition, CRM entity summary, sales meeting summarization, and real-time sales tips.

Are you getting the most out of MS Business Central?

If you haven't jumped into the upgraded functionality of Microsoft Business Central, perhaps now is the time. Liberty Grove can help you optimize all the tools in the Microsoft suite to help you improve your organization's productivity, efficiency, and profitability.

Contact Liberty Grove for a complimentary consultation on how our experts can help you identify what you need and provide the right solutions to elevate your market position.

Related reading

Business Central 2023 Wave 2 Update: What Matters?

About the author

Liberty Grove Software is an established Microsoft Partner that focuses on providing customers with sales, service, and support for Microsoft Dynamics 365 Business Central/NAV solutions and training and upgrades.

Over more than 25 years, Liberty Grove has assisted hundreds of customers with businesses ranging from small to mid-sized to Microsoft Partners in implementing, training, customization, and upgrading Microsoft Dynamics ERP solutions.

The organization is one of only a few companies worldwide that Microsoft recognizes as qualified to provide Business Central/NAV Upgrade Service Centers.