February 13, 2019

If Your Microsoft Dynamics NAV Is in Trouble, We Have a Rescue Team on Alert

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Microsoft Dynamics NAV implementations and upgrades can be simple. They can also be complex.

Some Dynamics NAV partners have the experience and expertise to handle complexity. Some don’t.

If your Microsoft Dynamics NAV implementation or upgrade is mired in complexity, don’t be shy. Contact Liberty Grove. Our NAV rescue team is always on alert, ready and willing to help.

60% of our business comes from people calling us for help on specific NAV issues.

We do it every day, for NAV partners and end users, for anyone who has been unable to solve a problem on their own. And in case you’re wondering how that works, rest assured, we do not get between the partner and the client. We just help.

In every case, we have a prescribed process and will respond as follows:

1. If we know the answer to your question, and it’s something you can easily fix on your own, we’ll simply tell you and wish you a nice day.

2. If the issue is more involved but falls within the domain of one of our experts, we’ll route it accordingly, and that expert will be in touch with you soon after.

3. If the issue doesn’t fall within the domain of our expertise, but we know a partner who can help, we’ll contact that partner and arrange for the shortest, most cost-effective solution to your problem.

4. If the issue is truly unique, i.e. if we’ve never heard of it before and are unsure what might be required to solve it, we’ll admit as much but offer to investigate.

Our goal in all cases is to help you solve your problem. That is, after all, how we acquired our reputation in the first place.

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Meet the Liberty Grove Software Team

Our team includes software engineers, developers, trainers, analysts, project managers, business process designers, industry specialists, implementation specialists, and upgrade specialists. We invite you to see their credentials.

Reach Out to Liberty Grove Software

Our team of Microsoft Dynamics NAV specialists is waiting to chat with you. Call us at 630-858-7388 or email us at nav@libertygrove.com.

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Article written by Liberty Grove Software
Liberty Grove Software grew out of its predecessor company, Studebaker Technology, which in 1996 became one of the first Navision developer/resellers in North America (Navision was the predecessor to Microsoft Dynamics 365 Business Central/NAV). ​ As you can tell from our website, we focus exclusively on Business Central/NAV. Almost all our certifications, third-party add-ons, associates, services, and projects are Business Central/NAV-related. This is intentional because we want to offer only the highest caliber expertise to our clients, and we feel we can achieve this only if we devote ourselves to one ERP product.
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